From manuals to answers
Customers don’t read manuals.
They search for answers.
Turn your product PDFs, videos, and help center content into searchable, step-by-step guides customers can find through Google, AI assistants, and your support channels.
Help customers solve problems faster — before they open a support ticket.
The result
The answer already exists. Viflux makes it findable.
Turn static product documentation into support content that works before, during, and after the customer reaches out.
More answers found
Turn buried product knowledge into pages customers can discover through search engines and AI assistants.
Fewer tickets opened
Help customers resolve setup, installation, and troubleshooting questions before they contact support.
Faster resolutions
Give customers and support teams the exact step, diagram, clip, or product detail they need.
One source. Many answers.
Turn one product manual into dozens of searchable guides.
Viflux identifies the questions hidden inside your documentation and publishes focused pages for setup, assembly, maintenance, troubleshooting, and repair.
Each guide gets its own hosted URL and can include text, diagrams, video, 3D, and AI guidance.
How customers look for help
They don’t search for your manual. They search for their problem.
Viflux creates a focused answer page for each task, question, and procedure — so the customer lands on the solution, not on a 90-page PDF.
Be found where questions happen
One answer. Available everywhere customers ask.
Publish once, then make the same answer available through search, AI assistants, and your own support experience.
Search engines
Customers land directly on the right setup, maintenance, or troubleshooting guide.
AI assistants
Structured, public pages make your content available for AI assistants to understand, cite, and link to.
Your support channels
Embed the same guides inside your help center, product hub, chatbot, QR code, or customer portal.
Product demo
See how product knowledge becomes support.
A quick look at how manuals, videos, and technical content become clear, visual help customers can actually use.
Live product guide
Don’t read about it. Try it.
Follow a real product procedure and see how text, diagrams, video, 3D, and AI guidance work together.
Support impact
Help customers solve it before they submit a ticket.
Viflux turns product knowledge into a self-service layer customers and support teams can use at the exact moment they need it.
Deflect repetitive questions
Assembly, setup, installation, maintenance, compatibility, error codes, and basic troubleshooting.
Give agents better answers
Share the exact guide or step instead of rewriting the same explanation in every conversation.
Find content gaps
See what customers search for, where they get stuck, and which questions still become tickets.
Lower friction
Start with the content you already have.
No migration project. No blank-page authoring. Upload or connect your existing product knowledge and turn it into focused customer answers.
The Viflux platform
Everything your product needs to explain itself.
Publish product knowledge on the open web, then turn it into the clearest support experience for the task.
Publish
Searchable Guides
Focused, indexable pages for individual tasks, questions, procedures, and support issues.
Publish
Product Hubs
One public destination for every product, model, document, guide, and support resource.
Explain
Interactive Instructions
Step-by-step experiences using diagrams, video, animation, 3D, and AR.
Explain
AI Copilot
Answers grounded in your product content and linked back to the original source.
Interactive formats
Some problems need more than text.
Use the simplest format that helps the customer understand the task and complete it correctly.
Built for physical products
For products people assemble, install, operate, and repair.
Viflux is designed for products whose customers need help before, during, and after purchase.
Your customers are already searching.
Give them an answer they can find.
Start with one product PDF. Turn it into searchable, step-by-step guides and help customers solve problems before they open another support ticket.